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I felt valued as a patient

Published on November 14, 2022

“Dr. Mofid, it has been almost 10 years since my gastric bypass surgery and have had 12 surgeries with different plastic surgeons in an attempt to make my body normal again after losing 120 pounds. I can honestly say that my experience with you as my surgeon and your staff at Mofid Plastic Surgery far outshines, by leaps and bounds, any previous physician’s care. There are not enough adjectives in the dictionary to describe how I feel about my experience with Mofid Plastic Surgery. I have heard ” the patient is our number one priority” many times in your office from you and your staff and the consistency and philosophy is demonstrated over and over again. It is obvious that the example you set, your high standards and expectations, has been embraced by your staff. Setara, Nicole and Danielle embody your philosophy about the kind of business you want to run and how well you treat your patients. I like that Danielle and Nicole know who I am when I call and acknowledge me by name and Setara is a gift from heaven. She is very organized and proficient and returned all my calls promptly with answers to my questions. As for the actual operating room experience, I felt my personal dignity was being protected as I was not undressed and electrodes were not placed on my body before I was put to sleep. My surgical nurse treated me like a person and not a number. She worked overtime and even walked me to my hotel and arranged the pillows on the bed to make sure I was comfortable before she left.. It is rare, in my life, that my expectations are met or exceeded but Mofid Plastic Surgery has knocked this one out of the ball park. I felt valued as a patient. Dr. Mofid you are simply the best and my only regret is that I did not find Mofid Plastic Surgery sooner.”